1. THE PARTIES TO THIS AGREEMENT
You, as a person who makes use of our Services, are entering into this Agreement with Cupid plc.
Cupid plc (referenced throughout these terms as “us”/”we”/”our”) is a public limited company registered in Scotland having company number SC368538 and having its registered office at Castle Digital Services, Inc. 13155 Noel Rd. #916 Dallas, TX 75240 US.
As a large organisation we have a number of subsidiary companies (“Group Companies”) that operate some of our Services on our behalf or provide services to us to enable us to provide the Services to you. We have subsidiaries in the UK, France, Germany, Cyprus and USA and other locations as may be determined from time to time. Our Group Companies are all wholly/majorly owned by us.
We have an extensive network of sites (that we call our “Partner Sites”) that we categorise as Traditional Sites (for traditional romantic relationships e.g. Cupid.com) and Niche Sites (for like-minded people to meet e.g. UniformDating.com). To find out more about our Partner Sites please visit our company website www.cupidplc.com.
You authorise us to reproduce and broadcast the information contained in your profile including your name, photograph, “chat up line”, description etc. throughout all or part of our Partner Sites and our Group Companies for the purposes of delivering the Services to you and for marketing and other purposes as explained in more detail below under section 6(B) Our rights to use your content for our own purposes.
We may, from time to time, create profiles which are created, maintained and managed by our employees (“Staff Profiles”). The purpose of these Staff Profiles is to enable us to ensure our Services are operating properly by testing the Services, features and functionalities, and to research our products and Services. All Staff Profiles will be identifiable as such and in the event that you opt to communicate or interact with a Staff Profile you will be made aware of the nature of this Staff Profile. Please refer to our Dating Help and Safety Tips page which provides information on our Dating Advisors, which is another feature available on some of our Services (planned roll out throughout 2013, please check Dating Help and Safety Tips to see if they are available on the Service you are using), involving the creation of Staff Profiles for the purposes of offering a live help feature to you.
2. THE SERVICES
We provide on line entertainment and social services through our websites and mobile applications enabling you to contact and engage in interaction with other users of our various sites and apps, including those of our Group Companies and Partner Sites (collectively our websites and apps are referred to here as the “Services”).
We also reserve the right to stop offering the Services.
3. HOW YOU CAN ACCESS OUR SERVICES
You can access the Services in the following ways, and by website visits or mobile applications: (1) By visiting as a guest without registering (“Guest”);
(2) By registering for the Services as a non-paying member (“Basic Member”); or
(3) By registering for the Services as a member and purchasing a subscription package (“Paid Member”). Throughout these terms we will make reference to Guest, Basic Member and Paid Member. When the clause is relevant to all members, we shall simply use the term “member” or “users” to mean all users, whether Guests, Basic, or Paid. 4. ABOUT SUBSCRIPTIONS AND BILLING
A. GUEST/BASIC MEMBER FEES / CHARGES
There is no fee payable to access the Services as a Guest or as a Basic Member.
However, please note that accessing the Services as a Guest of a Basic Member will only give you limited access to features and areas of the Services. Full access will require to you upgrade to become a Paid Member, by paying for a subscription package.
B. PAID MEMBER FEES / CHARGES
If you would like full access to all features and areas within the Services, you should purchase one of our Subscription Packages which can differ across our various websites.
In general, we offer:
The fees payable for each of our Subscription Packages are set out on the payment page of the at the point of making payment. Please review the payment page very carefully when you come to make payment.
Please be aware that when you subscribe to any package, including the trial period, you will become liable for automatic renewal billing. We reserve the right to alter these subscriptions packages at any time. If we alter the price of a package that you are already paying for, we will provide notice of the change to (in accordance with our process noted below at section 4(D)) you and you will have the option to cancel your membership if you do not agree with the new price being offered to you.
C. AUTOMATIC RENEWAL BILLING We operate an automatic renewal billing policy. This means that once your initial membership period has expired, for your convenience, your membership will automatically be renewed at the same rate that you signed up for using the original payment method. For example if you pay by credit card, we will continue to debit this same credit card as each subscription period expires. We will only debit these repeat payments when your current payment period expires and not before.
D. PRICE CHANGES We reserve the right to alter our packages at any time and any change in your subscription price will be notified to you by email to the address you have provided when you signed up to the Services, at least 7 days prior to the new subscription price being implemented. You will then have the option to cancel your membership if you do not agree to this price change.
E. DISPUTES ABOUT BILLING In the event that you disagree with any charge made to your account, you agree to contact us with a view to resolving the dispute prior to making a formal notification to your credit card company. You must contact us either by email or telephone, stating your reasons for dispute of the charge. This will enable us to accurately and promptly assess your complaint and, where justified, credit your card with the disputed amount in a timely manner to avoid any further inconvenience to you. Please note if you have made payment for our application through Apple’s iTunes service, in accordance with Apple’s developer policies, we shall not issue any refunds if you have purchased our app in this way.
A. PERSONAL USE Your account is for your personal use only. You may not authorise others to use your account or attempt to use another member’s account without first obtaining their consent. You must not assign or otherwise transfer your account to any other person or entity.
You are solely responsible for you own actions and those of anyone using your account, and assume all liability regarding, (i) the information and content you or anyone using your account, posts on your behalf; (ii) the information and content you or anyone using your account post, transmit, publish, or otherwise make available through the Services; and (iii) your or anyone using your account’s interactions with other members through the Services.
B. YOUR USE OF OUR SERVICES: INFORMATION YOU SUBMIT
If you register with us to use our Services, you warrant that you will:
You agree that you will not post any content on through the Services, transmit any content to others, communicate any content, provide links to any content, or otherwise engage in any activity through the Services that, in our sole judgment:
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